Cancellation and Re-book Policy

Customer has agreed the rate and the prices with or without inclusions for a certain number of Hours.

  • Client/ Customer may cancel or amend a booking request FREE of charge, up to 24 hours before the scheduled booking time.
  • If you cancel or amend a booking request after 24 hours of the scheduled booking time, you will have to pay a cancellation fee equivalent for a minimum of 2 hours worth of cleaning services. While Travelling abroad, please let us know beforehand, which will allow us to give you better service and we would manage the schedule up to your requirements.
  • You cannot amend or extend booked services during the scheduled time. The Agreement shall expire once the booked services have been completed.
  • Re-booked will be subject to any availability.